Teaches students how to use structural, human resource, political and symbolic perspectives to rethink public service organizations. Provides an introduction to managerial issues including workforce diversity, decision making and leadership; stresses critical thinking and writing skills. School of Public Service student or department consent is a prerequisite for this course. This course examines the size, scope, capacity, and limitations of the nonprofit, government, and business sectors, in the domestic and international context.
Students will be introduced to research and become familiar with print and electronic resources and databases. They will learn to develop meaningful research questions, write literature reviews, and analyze the interrelationships among the three sectors. This course provides and introduction to and overview of the most important skills needed in managing a nonprofit organization, and gives students a chance to practice those skills using contemporary and historical case studies.
Topics covered include the history, scope, and significance of the nonprofit sector, theories of the nonprofit sector, law and governance, resource development and volunteer management, social entrepreneurship, marketing, external relations, the nonprofit life cycle, competition and collaboration, and relationships with business and government. This course explores the institutional roles and responsibility of international public service organizations in relation to international affairs, peace and security, international development, humanitarian and human rights laws.
Through real world case studies students learn about the complex legal, advocacy and capacity development work connected to political, economic, social, cultural and other human rights in international public service. This course provides an overview of theories and approaches to sustainable social and economic development and examines the roles of Non-Governmental Organizations NGOs as well as methods of evaluating their effect.
The course covers the role of NGOs in building and strengthening sustainable communities and societies in developing countries. This course examines the concept of volunteerism within global civil society, especially nonprofit organizations and government associations. This includes an analysis of the role of volunteers in US and global civil society, the motivation to volunteer and how to effectively recruit, train, supervise and evaluate volunteers.
Students develop an understanding of the role of volunteers in the management of any social program. The basic principles, logic and processes of public budgeting are explored to understand the allocation of scarce resources. The concepts of efficiency and equity in taxation are applied to identify the advantages and disadvantages of specific taxes such as income, sales and property. Specific skill sets include present value techniques, interpreting the basic financial reports generated by governments, and evaluating financial performance of a government based upon its financial reports.
This course explores key issues in operations budgeting and capital budgeting. Specific skill sets include cash flow analysis, variance analysis, present value techniques, interpreting financial statements, and evaluating financial performance.
This course focuses on the management and use of information technology IT. As the use of IT in society grows, particularly in business, graduates are likely to manage technology resources and participate in IT planning and development projects as founders, sponsors, team members, managers of development, or end-user developers. Students should become effective users of information, IT, and information services. The course explores a number of IT-related topics, such as the strategic role of IT, IT planning and architecture, building the telecommunications highway system, management issues on system development, the expanding universe of computing, group support systems, intelligent systems, electronic document management and managing the human side of systems.
Every nonprofit organization NPO should measure its progress in fulfilling its mission, its success in mobilizing its resources, and its staff? What about a program implemented by an NPO works? How does it make a difference? Who benefits most? And in what context? The topics include identifying the problem, planning, implementing and evaluating a program.
The course will examine both formative and summative evaluation, and why these components are so critical to measure the real success of an NPO in achieving its mission. MPS is a prerequisite for this class. This course teaches students the theories and techniques of resource development.
We discuss the fundraising tradition in the U. Students learn basic fundraising tools, including planning, grant writing, special events, major gifts, planned giving, and capital campaigns. Students work as volunteer consultants with nonprofit partners to analyze their current fundraising strategies and materials and help them develop new ones.
This interdisciplinary course explores service leadership through the lenses of Robert K. Wheatley and other theorists and practitioners within the leadership field. The course expands our thinking on leadership to include modules dedicated to four topics: Service Leadership, Leadership and Diversity, International Leadership and Ethical Leadership. Students will assess their own leadership practices, develop a leadership action plan and participate in coaching, as coach and client.
Student grading will be based on participation in self-reflection, course participation, project teams and a final project. This course focuses on key theories of leadership such with attention to leader focused, follower focused, and contextual focused concepts and their intersections with attention to their application to the public sector workplace.
Recent research in leadership with analysis of psychological systems, interpersonal relations, and the relationship of rewards to performance are addressed through case studies, practical application, and readings throughout the course. The course contains special attention to leadership theories and practices that students use to assess and develop their own most effective leadership styles including value-based leadership models such as servant-leadership, "The Leadership Challenge" of Kouzes and Posner, and emerging theories within the field of leadership studies.
This course explores human resource issues facing employees with supervisory responsibilities in public service organizations, including those working in the volunteer, non-profit, religious, government, and education sectors. The course considers human resource planning, employee recruiting and selection, and the motivation and evaluation of staff personnel and managers both individually and in teams.
Topics include recruiting and selecting employees and managers, fostering team development, managing employee stress, preventing workplace violence, and handling issues pertaining to termination, training, and development.
The course also explores progressive discipline and, improving performance management of employees and volunteers. This interactive course will explore the relevant theories and methods for understanding the structures and processes of groups.
The course will also consider how leaders and managers function effectively within groups. An emphasis is placed on role and function, status, power, leadership, communication, decision-making, problem solving, conflict management, negotiation, and coalition.
This course provides a broad understanding of marketing nonprofit, governmental, and advocacy organizations. Students learn how to analyze and develop a wide range of marketing plans and campaigns. Content includes the key theories, principles, and techniques of marketing and the differences between for-profit and non-profit efforts.
The associated aspects of marketing--public relations, communications, advertising, and fundraising--are explained and compared. Students learn all aspects of the marketing process from identifying and defining the preferred target segments, crafting the key messages, and developing, executing, and measuring effective marketing campaigns. This course examines the legal and philosophical reasons that nonprofit organizations are governed by an external board of directors.
Membership, structure and process for this body are examined, as well as the relationship of employees to the individual board members and the policies established by this group. This course analyzes decision-making processes used in local government from the perspective of the chief executive officer such as city manager, township supervisor, special district administrator, or park superintendent.
It includes operational aspects of municipal administration including the effect of intergovernmental relations on local government, the role of the local government administrator in policy implementation, chief executive and elected official interactions, and regional governance of the delivery of services that cross political boundaries.
Using insights from psychology, economics, sociology, and consumer behavior can help policymakers, program administrators, and fundraisers to predict and influence how individuals will behave in response to public and nonprofit initiatives. Individuals often respond in ways that are not expected by policymakers, influencing the efficiency and effectiveness of government and nonprofit programs.
Insights about actual individual behavior can influence how policies and administrative requirements are designed in education, health, taxation, bureaucratic administration, and nonprofit fundraising. In this course, students will review the principles of behavioral public administration, the successful use of "nudges" by government agencies and nonprofit organizations, and the ethical and practical considerations when designing behavioral interventions to support policy.
This course examines the concepts, functions and practices of organized philanthropy, with a primary emphasis on corporate, private and community foundations. Students learn how to apply strategic management and planning concepts and tools to public and nonprofit organizations to achieve goals and objectives in meeting service delivery missions, both domestically and internationally.
The course focuses on analyzing the interaction of trends, market forces, stakeholders, and core competencies in developing visions and strategies for alternative scenarios. This course explores the art and science of nonprofit management.
Students analyze nonprofits holistically, combining perspectives from law, governance, resource development, and finance. Students learn through hands-on analysis of existing nonprofit organizations and the analysis of historical case studies. This course focuses on practical examples of financial management of health care institutions.
It examines the financial system supporting health care institutions and the financial tools providers and insurers use to administer their programs and keep medical costs in check. Students learn financial management, third party payment methodologies, Medicare and Medicaid, cost accounting, rate setting, budgeting and financial analysis.
This class will cover the grant and contracting components of emergency preparedness. This includes an analysis of the role of volunteers in American society, the motivation to volunteer and how to effectively recruit, train, supervise and evaluate volunteers. Students develop an understanding of the role of volunteers in the management of any social program. Assignments include group projects and service learning opportunities. The basic principles, logic and processes of public budgeting are explored to understand the allocation of scarce resources.
The concepts of efficiency and equity in taxation are applied to identify the advantages and disadvantages of specific taxes such as income, sales and property. Specific skill sets include present value techniques, interpreting the basic financial reports generated by governments, and evaluating financial performance of a government based upon its financial reports.
MPS is a prerequisite for this course. This course explores key issues in operations budgeting and capital budgeting. Specific skill sets include cash flow analysis, variance analysis, present value techniques, interpreting financial statements, and evaluating financial performance. MPS is a prerequisite for this class. This course focuses on the management and use of information technology IT.
As the use of IT in society grows, particularly in business, graduates are likely to manage technology resources and participate in IT planning and development projects as founders, sponsors, team members, managers of development, or end-user developers.
Students should become effective users of information, IT, and information services. The course explores a number of IT-related topics, such as the strategic role of IT, IT planning and architecture, building the telecommunications highway system, management issues on system development, the expanding universe of computing, group support systems, intelligent systems, electronic document management and managing the human side of systems. This course teaches students the theories and techniques of resource development.
We discuss the fundraising tradition in the U. Students learn basic fundraising tools, including planning, grant writing, special events, major gifts, planned giving, and capital campaigns.
Students work as volunteer consultants with nonprofit partners to analyze their current fundraising strategies and materials and help them develop new ones.
This interdisciplinary course explores service leadership through the lenses of Robert K. Wheatley and other theorists and practitioners within the leadership field. The course expands our thinking on leadership to include modules dedicated to four topics: Service Leadership, Leadership and Diversity, International Leadership and Ethical Leadership. Students will assess their own leadership practices, develop a leadership action plan and participate in coaching, as coach and client.
Student grading will be based on participation in self-reflection, course participation, project teams and a final project. This course focuses on key factors which affect employee behavior and the nature and purposes of leader and managerial roles. In addition, it addresses recent research in leadership and management and the legal environment of personnel management, In depth analysis of psychological systems, interpersonal relations and the relationship of rewards to performance are addressed through case studies, role playing and readings.
This course explores human resource issues facing employees with supervisory responsibilities in public service organizations, including those working in the volunteer, non-profit, religious, government, and education sectors. The course considers human resource planning, employee recruiting and selection, and the motivation and evaluation of staff personnel and managers both individually and in teams. Topics include recruiting and selecting employees and managers, fostering team development, managing employee stress, preventing workplace violence, and handling issues pertaining to termination, training, and development.
The course also explores progressive discipline and, improving performance management of employees and volunteers. This interactive course will explore the relevant theories and methods for understanding the structures and processes of groups.
The course will also consider how leaders and managers function effectively within groups. An emphasis is placed on role and function, status, power, leadership, communication, decision-making, problem solving, conflict management, negotiation, and coalition.
This course provides a broad understanding of marketing nonprofit, governmental, and advocacy organizations. Students learn how to analyze and develop a wide range of marketing plans and campaigns.
Content includes the key theories, principles, and techniques of marketing and the differences between for-profit and non-profit efforts. The associated aspects of marketing--public relations, communications, advertising, and fundraising--are explained and compared. Students learn all aspects of the marketing process from identifying and defining the preferred target segments, crafting the key messages, and developing, executing, and measuring effective marketing campaigns.
This course examines the legal and philosophical reasons that nonprofit organizations are governed by an external board of directors. Membership, structure and process for this body are examined, as well as the relationship of employees to the individual board members and the policies established by this group.
This course analyzes decision-making processes used in local government from the perspective of the chief executive officer such as city manager, township supervisor, special district administrator, or park superintendent. It includes operational aspects of municipal administration including the effect of intergovernmental relations on local government, the role of the local government administrator in policy implementation, chief executive and elected official interactions, and regional governance of the delivery of services that cross political boundaries.
Using insights from psychology, economics, sociology, and consumer behavior can help policymakers, program administrators, and fundraisers to predict and influence how individuals will behave in response to public and nonprofit initiatives. Individuals often respond in ways that are not expected by policymakers, influencing the efficiency and effectiveness of government and nonprofit programs.
Insights about actual individual behavior can influence how policies and administrative requirements are designed in education, health, taxation, bureaucratic administration, and nonprofit fundraising. In this course, students will review the principles of behavioral public administration, the successful use of "nudges" by government agencies and nonprofit organizations, and the ethical and practical considerations when designing behavioral interventions to support policy.
This course examines the concepts, functions and practices of organized philanthropy, with a primary emphasis on corporate, private and community foundations. Students learn how to apply strategic management and planning concepts and tools to public and nonprofit organizations to achieve goals and objectives in meeting service delivery missions, both domestically and internationally.
The course focuses on analyzing the interaction of trends, market forces, stakeholders, and core competencies in developing visions and strategies for alternative scenarios.
This course explores the art and science of nonprofit management. Students analyze nonprofits holistically, combining perspectives from law, governance, resource development, and finance.
Students learn through hands-on analysis of existing nonprofit organizations and the analysis of historical case studies. This course focuses on practical examples of financial management of health care institutions. It examines the financial system supporting health care institutions and the financial tools providers and insurers use to administer their programs and keep medical costs in check.
Students learn financial management, third party payment methodologies, Medicare and Medicaid, cost accounting, rate setting, budgeting and financial analysis. This class will cover the grant and contracting components of emergency preparedness. Students will learn about government and non-government grants, including how to search for Federal grants.
In addition, the class will learn about the role contracts plays in emergency preparedness. Using Microsoft Excel software, this course introduces students to the use of quantitative data in policy, public management, and nonprofit decision-making.
Topics include: causal inference, descriptive statistics, data visualization, probability, statistical inference, and regression analysis. Students gain hands-on experience managing and analyzing large datasets and critically reviewing quantitative research conducted by others. Special attention is given to best practices for presenting quantitative findings to diverse stakeholders.
Overview of social systems of health care in the United States, including the health-seeking behavior of patients, relationships among health care providers and organizational settings in which services are delivered. Cross-listed with SOC Please see information below. As a result, any student who earns a cumulative GPA below 2. Students on academic probation are required to meet with the Assistant Director for Academic Advising to discuss their performance and determine a plan for improvement.
Students who are not able to raise their cumulative GPA to a minimum of 2. If a student is dismissed from the program as outlined in the dismissal policy , he or she may reapply through the formal admission application process. In order to graduate from the program, students must complete all program requirements with a minimum cumulative GPA of 2.
If a student's cumulative GPA is below a 2. While School of Public Service courses are open to non-degree seeking graduate students, pre-requisite requirements for certain courses may be enforced. Send Page to Printer. Download Page PDF.
Search catalog Submit. Menu No results found, please try again. Reset selections. Analyze and interact with governance structures, jurisdictional boundaries and the public policy and implementation processes.
Analyze and synthesize data regarding an existing public affairs issue and use empirical analysis to prepare solutions for informed, decision-making in the public sector using critical thinking.
Articulate in written or oral forms a commitment to ethical service to all people with a focus on social justice, professionalism, cultural sensitivity, and transparency. Integrate the social justice lens in delivery of services and programs to a diverse public and workforce.
Degree Requirements Students complete a total of 13 courses 52 credit hours. Internship Option Students can opt to complete an internship or professional development experience in a government setting. MPS
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