Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. The network will be added to your list of networks and will be available to connect to when your computer is in range of the network. To connect to the network, follow these steps:.
Open Connect to a Network by selecting the network icon in the notification area. Select Unnamed Network , select Connect , and then type the network information.
The network will be added to your list of networks and will be available to connect to in the future when your computer is in range of the network.. Let Windows try to help you fix the problem. Try running the Network troubleshooter to see if it can diagnose and fix the problem. Select the Start button, start typing Network problems , and then select Identify and repair network problems in the list.
The Network Troubleshooter mentioned above can help diagnose and fix common connection problems. After using that, try running the network commands below because the combination of doing these two things can help you get connected.
Select the Start button, start typing cmd , right-click Command Prompt in the list, select Run as Administrator , and then select Yes. At the command prompt, run the following commands in the listed order and then check to see if that fixes your connection problem:. This helps create a new connection to your Internet service provider ISP. So if you unplug the modem and lights stay on, remove the battery from the modem.
If it is, contact your ISP. At the command prompt, type ipconfig. Look for the IP address listed next to Default gateway. For example, The result should be something like this: Reply from Try using the Network Adapter troubleshooter to automatically find and fix some problems. This troubleshooter will disable and re-enable the adapter, and try some other common repairs. Select the Start button, start typing Troubleshooting , and then select Troubleshooting in the list. Update the network adapter driver.
An outdated or incompatible network adapter driver can cause connection problems. Check to see if an updated driver is available. Select the Start button, start typing Device Manager , and then select it in the list. In Device Manager, select Network adapters , right-click your adapter, and then select Properties. Select the Driver tab, and then select Update Driver. Open your web browser and type the IP address for your wireless router. This setting is often on a Wireless Settings page.
Select the Start button. Start typing cmd and right-click Command Prompt in the list. Select Run as Administrator , and then select Yes.
Write down the address that appears next to Physical Address for your wireless network adapter. Sign in with your user name and password, then look for a setting that says MAC Address Filter or something similar. Look in the Wireless Network section. If Wi-Fi is on, the button should say Turn wireless off. In the search box, type wireless and then select Manage wireless networks.
Select Add , and then select Manually create a network profile. If you want Windows to automatically connect when the network is in range, select the Start this connection automatically check box. Select the Connect even if the network is not broadcasting check box, select Next , and then select Close.
Open the Network troubleshooter by right-clicking the network icon in the notification area and then selecting Troubleshoot problems. Type cmd in the search box, right-click cmd in the list, select Run as administrator , and then select Yes.
Open the Network Adapter troubleshooter by selecting the Start button and then selecting Control Panel. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Type cmd in the search box and right-click cmd in the list. Select Run as administrator , and then select Yes.
Windows 11 Windows 10 Windows 8. Things to try first Try these things first to help you fix or narrow down the connection problem. To run the Network troubleshooter Select the Start button, then type settings.
Follow the steps in the troubleshooter and see if that fixes the problem. The results should be something like this: Reply from At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem: Type netsh winsock reset and select Enter. Check if your network adapter is compatible with the latest Windows Update If you lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the current driver for your network adapter was designed for a previous version of Windows.
To check, try temporarily uninstalling the recent Windows Update: Select the Start button, then enter settings. Select the most recent update, then select Uninstall. If uninstalling the most recent update restores your network connection, check to see if an updated driver is available: Select Search on the taskbar, type Device Manager , and then select Device Manager from the list of results.
Use network reset Using network reset should be the last step you try. Wait for your PC to restart, and see if that fixes the problem. Check your Wi-Fi settings Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences.
To find the wireless mode setting In Device Manager, select Network adapters , and then double-click the network adapter name. Wi-Fi profile settings Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. To forget a network Select the Start button, then enter settings. Select the network you want to forget, then select Forget. Related topics Setting up a wireless network How to find your wireless network password Analyze the wireless network report Wi-Fi tools and apps Make a Wi-Fi network public or private in Windows.
Follow the steps in the troubleshooter, and see if that fixes the problem. Unplug the power cable for the router from the power source. On your PC, try to connect again. Check if your network adapter is compatible with the latest Windows Update If you lost your network connection immediately after upgrading or updating Windows 10, it's possible that the current driver for your network adapter was designed for a previous version of Windows.
If uninstalling the most recent update restores your network connection, check to see if an updated driver is available: In the search box on the taskbar, type Device Manager , and then select Device Manager from the list of results. Check for additional symptoms for the "No internet connection" icon There may be additional troubleshooting steps you can try, depending on which symptoms you're having.
Related topics Setting up a wireless network How to find your wireless network password Analyze the wireless network report Wi-Fi tools and apps Make a Wi-Fi network public or private in Windows Make sure Wi-Fi is turned on. Turn on Wi-Fi. Turn off Airplane mode. If you're using cable, connect your modem to a cable jack.
Put your wireless router somewhere where it will receive the strongest signal with the least amount of interference. For better results, follow these tips:. Place your wireless router in a central location.
Place the router as close to the center of your home as possible to increase the strength of the wireless signal throughout your home.
Position the wireless router off the floor and away from walls and metal objects , such as metal file cabinets. The fewer physical obstructions between your PC and the router's signal, the more likely that you'll be using the router's full signal strength. Reduce interference. Some networking equipment uses a 2. This is the same frequency as most microwaves and many cordless phones. If you turn on the microwave or get a call on a cordless phone, your wireless signal might be temporarily interrupted.
You can avoid most of these issues by using a cordless phone with a higher frequency, such as 5. Security is always important; with a wireless network, it's even more important because your network's signal could be broadcast outside your home. If you don't help secure your network, people with PCs nearby could access info stored on your network PCs and use your Internet connection.
Change the default user name and password. This helps protect your router. Most router manufacturers have a default user name and password on the router and a default network name also known as the SSID. Someone could use this info to access your router without you knowing it. To help avoid that, change the default user name and password for your router.
See the documentation for your device for instructions. Set up a security key password for your network. Wireless networks have a network security key to help protect them from unauthorized access.
See the documentation for your router for more detailed info, including what type of security is supported and how to set it up. In Windows 7 or Windows 8. Select Set up a new network , then choose Next. The wizard will walk you through creating a network name and a security key.
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